All you need to know about the use of this site.
Customer: any professional or individual able, for the purposes of Articles 1123 et seq. of the Civil Code, or entity, that visits the site, subject to these terms and conditions.
Services: Those made available by www.veloraildescevennes.fr to customers:
Contents: All elements comprising information presented on the site, including text – images – videos.
Customer information: Hereinafter referred to as “Information” which stands for all the personal data that may be held by www.veloraildescevennes.fr for the management of the customer’s account, customer relationship management and for analytical and statistical purposes.
User: The connecting Internet user, using the aforementioned site.
Informations personnelles : “Information that allows, in any form whatsoever, directly or indirectly, the identification of individuals to which they appertain” (Article 4 of Law no. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “sub-contractor” and “sensitive data” have the meaning as defined by the General Data Protection Regulation (GDPR: no. 2016-679)
1. Presentation of the website
Pursuant to Article 6 of Law no. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, users of the website www.veloraildescevennes.fr are informed of the identity of various parties involved in its implementation and monitoring:
Owner: SAS CITEV Share capital of € 75,000 VAT number: FR 543 401 443 850 0010 – Place de la gare 30270 St Jean-du-Gard
Publication manager: Caroline Barbier – email@example.com
The publication manager may be an individual or entity.
Webmaster: Kineka – firstname.lastname@example.org
Host: PHPNET FRANCE – 97-97 bis rue Général Mangin 38100 GRENOBLE 04 82 53 02 10
Data Protection Officer: Caroline Barbier – email@example.com
2. General terms and conditions of the site and services offered
The site is a creative work protected by the provisions of the Intellectual Property Code and applicable International Regulations.
The Customer may not in any way reuse, assign or use on their own account the elements or works of the Site, in whole or in part.
Use of the site www.veloraildescevennes.fr amounts to full acceptance of the general terms and conditions described below. These terms and conditions may be modified or supplemented at any time; users of the site www.veloraildescevennes.fr are therefore invited to check them regularly.
This website is normally accessible to users at all times. Any interruption due to technical maintenance may, however, be conducted by www.veloraildescevennes.fr, which shall then endeavour to notify users in advance of the dates and times of the operation.
The website www.veloraildescevennes.fr is updated regularly by the www.veloraildescevennes.fr manager. Similarly, legal notices may be modified at any time: they shall nevertheless apply to the users, who are invited to check them as often as possible in order to become acquainted with them.
3. Description of services provided
The purpose of the website www.veloraildescevennes.fr is to provide information concerning all the activities of the company.
www.veloraildescevennes.fr endeavours to provide information that is as correct as possible on the site www.veloraildescevennes.fr. However, it may not be held liable for oversights, inaccuracies and deficiencies in the update, whether through its own fault or that of third party partners that provide this information.
All the information provided on the site www.veloraildescevennes.fr is merely indicative, and likely to be amended. Furthermore, the information on the site www.veloraildescevennes.fr is not limited to the data listed there. They are provided subject to modifications made since they went online.
4. Contractual limitations on technical data
The website may not be held liable for any material damage related to the use of the site. In addition, site users agree to access the site using up-to-date systems, not containing any viruses, and with next-generation and updated browsers
The site www.veloraildescevennes.fr is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679)
The objective is to provide a service that ensures the best level of accessibility. The host ensures the continuity of its service 24 hours a day, year-round. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, in order to improve its infrastructure, infrastructure failure or if the provisions and services generate traffic deemed abnormal.
www.veloraildescevennes.fr and the host may not be held liable in case of malfunction of the Internet network, telephone lines or hardware and telephony related to network congestion preventing access to the server.
5. Intellectual property and counterfeits
www.veloraildescevennes.fr owns the intellectual property rights and has the rights to use all the items available on the website, including text, images, graphics, logos, videos, icons and sounds.
Any reproduction, depiction, modification, publication, adaptation of the elements of the site, in whole or in part, regardless of the means or process used, is prohibited without the prior written permission of: www.veloraildescevennes.fr.
Any unauthorised use of the site or any of the elements it contains shall be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitation of liability
www.veloraildescevennes.fr acts as publisher of the site. www.veloraildescevennes.fr is responsible for the quality and accuracy of the content it publishes.
www.veloraildescevennes.fr may not be held liable for any direct or indirect damage to the user’s system, when accessing the website www.veloraildescevennes.fr, and resulting either from the use of systems that do not meet the specifications given in point 4, i.e. the appearance of a bug or incompatibility.
Additionally, www.veloraildescevennes.fr may not be held liable for any indirect damage (such as, for example, a market loss or loss of chance) resulting from the use of the site www.veloraildescevennes. fr.
Interactive spaces (option to ask questions in the contact area) are available to users. www.veloraildescevennes.fr reserves the right to delete, without prior notice, any content posted in this space that would violate the applicable legislation in France, especially the provisions on data protection. If so, www.veloraildescevennes.fr also reserves the right to hold the user liable in tort and/or under criminal law, especially in the event of a racist, abusive, defamatory or pornographic messages, whatever medium is used (text, photography, etc.).
7. Personal data management
The customer is hereby informed of the regulations concerning marketing communication, the Law of 21 June 2014 on Confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (GDPR: no. 2016-679).
7.1 Personal data collection officer
For personal data collected in connection with the creation of the user’s personal account and their browsing on the site, the entity in charge of the processing of personal data is: CITEV. www.veloraildescevennes.fr is represented by François Zielinger, its legal representative
As the entity in charge the processing of the data it collects, www.veloraildescevennes.fr undertakes to comply with the legal provisions in force. In particular, the customer must establish the purpose of their data processing, to provide to its prospects and customers, during the obtaining of their consents, complete information on the processing of their personal data and to maintain a factual record of operations.
Every time that www.veloraildescevennes.fr processes personal data, www.veloraildescevennes.fr shall take all reasonable steps to ensure the accuracy and relevance of the personal data with regard to the purposes for which www.veloraildescevennes.fr processes them.
7.2 Purpose of the data collected
www.veloraildescevennes.fr is likely to process the data, in whole or in part, in order:
- to enable browsing on the site and the management and traceability of provisions and services requested by the user: login and use of the site, invoicing, order history, etc.
- to prevent against computer fraud (spamming, hacking, etc.): computer hardware used for navigation, IP address, password (hashing)
- to improve the navigation on the site: connection and usage data
- to conduct optional satisfaction surveys on www.veloraildescevennes.fr: email address
- to carry out communication campaigns (sms, mail): phone number, email address
www.veloraildescevennes.fr does not market your personal data, which are only used therein by necessity or for statistical purposes and analyses.
7.3 Right to access, rectify and object
In accordance with the European regulations in force, users of www.veloraildescevennes.fr have the following rights:
- right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of the user’s data, right of blocking or erasing the user’s personal data (Article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (Article 13-2c GDPR)
- right to limit the processing of user data (Article 18 GDPR)
- right to object to the processing of user data (Article 21 GDPR)
- right to the portability of the user-provided data, when this data is the subject of automated processing based on their consent or on a contract (Article 20 GDPR)
- right to define what becomes of users’ data after their death and to choose to whom www.veloraildescevennes.fr must communicate (or not) its data to a previously appointed third party
As soon as www.veloraildescevennes.fr becomes aware of the death of a user and lacking instructions from him, www.veloraildescevennes.fr undertakes to destroy their data, unless their conservation is necessary for probative purposes or to fulfil a legal obligation.
If the user wishes to know how www.veloraildescevennes.fr uses their personal data, request the rectification or oppose their processing, the user may contact www.veloraildescevennes.fr in writing at the following address:
CITEV – DPO, Caroline Barbier
Place de la gare 30270 St Jean-du-Gard.
In this case, the user must indicate the personal data that they would like www.veloraildescevennes.fr to correct, update or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for deletion of personal data will be subject to the obligations that are imposed on www.veloraildescevennes.fr by law, particularly in terms of document storage or archiving. Lastly, users of www.veloraildescevennes.fr may file a complaint with the supervisory authorities, and in particular the National Commission on Informatics and Liberty (CNIL – https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
www.veloraildescevennes.fr is prohibited from processing, hosting or transferring the information collected on its customers to any country located outside of the European Union or recognised as “unsuitable” by the European Commission, without first informing the customer. However, www.veloraildescevennes.fr remains free to choose its technical and commercial sub-contractors, on the condition that they present sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (GDPR: no. 2016-679).
www.veloraildescevennes.fr undertakes to take all the necessary precautions to preserve the security of the information and in particular that they are not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the customer’s information is brought to the attention of www.veloraildescevennes.fr, it shall promptly inform the customer and notify them of the correction measures taken. In addition, www.veloraildescevennes.fr does not collect any “sensitive data”.
The user’s personal data may be processed by subsidiaries of www.veloraildescevennes.fr and sub-contractors (service providers), solely for the purposes of this policy.
Within the limits of their respective powers and for the purposes mentioned above, the main parties likely to have access to the user’s data at www.veloraildescevennes.fr are primarily our customer service agents.
8. Incident notification
Regardless of the efforts made, no transmission method over the Internet and no electronic storage method is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we shall notify the affected users so that they may take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.
None of the user’s personal information on the site www.veloraildescevennes.fr shall be published without the knowledge of the user, exchanged, transferred, assigned or sold for any purpose whatsoever to third parties. Only the takeover of www.veloraildescevennes.fr and its rights would allow the transmission of such information to the prospective purchaser, which would in turn be subject to the same obligation to store and modify data with respect to users of the site www.veloraildescevennes.fr.
In order to ensure the security and confidentiality of personal data and personal health data, www.veloraildescevennes.fr uses networks protected by standard features such as firewalls, pseudonymisation, encryption and passwords.
When processing personal data, www.veloraildescevennes.frtakes all reasonable measures to protect against loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. Internet tags
The site www.veloraildescevennes.fr contains a number of hypertext links to other sites, put in place with the permission of www.veloraildescevennes.fr. However, www.veloraildescevennes.fr does not have the ability to check the contents of the sites thus visited, and assumes no liability for this fact.
Unless you decide to disable cookies, you hereby agree that the site may use them. You may disable these cookies at any time at no extra charge from the disabling options offered to you and restated below, knowing that this may reduce or prevent accessibility to the services offered by the site, in whole or in part.
Article 9.1. INTERNET TAGS (“TAGS”)
www.veloraildescevennes.fr may occasionally use Internet tags (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through the intermediary of a specialised web analytics partner that is likely to be located (and therefore stores the corresponding information, including the IP address of the user) in a foreign country.
These tags are placed both in online advertisements allowing users to access the site, and on its various pages.
This technology allows www.veloraildescevennes.fr to evaluate visitors’ responses to the site and the effectiveness of its actions (for example, the number of times a page is opened and that the information accessed), as well as the use of this site by the user.
The external service provider may collect information about visitors to the site and to other websites via these tags, compile reports on the activity of the site to the attention of www.veloraildescevennes.fr, and provide other services related to its use and Internet browsing.
10. Applicable law and jurisdiction
Any dispute in connection with the use of the site www.veloraildescevennes.fr shall be subject to French law. To the extent permissible by law, exclusive jurisdiction is conferred on competent courts.
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